How to Delete Your Big Fish Casino Account
Complete step-by-step guide to permanently close your Big Fish Casino gambling account.
Quick Overview
30-60 minutes
Feb 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Warning: Big Fish Casino makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your Big Fish Casino Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
⚡ Quick Deletion Steps
Document Your Account
- Screenshot your account profile
- Note your Player ID (found in Settings)
- Record any linked payment methods
Request Account Deletion
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@bigfishgames.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Big Fish Games account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Revoke App Permissions
- Remove Facebook connection if linked
- Revoke Google Play/App Store payment authorization
Delete and Block
- Delete the app
- Block future installations using parental controls
Expected Timeline
- Initial response: 3-5 business days
- Deletion completion: 7-30 business days
Need Help Right Now?
Call: 1-800-522-4700 National Problem Gambling Helpline
Crisis? Call or text 988
Support Contact
Email: support@bigfishgames.com
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