Skip to content
GG
GuardingGamblers
Crisis

Close a Storm Competitions Account & Stop Marketing

Documented account closure options, checked Oct 2026. Jump to the steps ↓

At a glance

Method
Contact support
Processing time
No closure completion time published
Last verified
Procedure last checked .

Close your Storm Competitions account

Request closure or restrict future participation

Storm's Code of Practice says its support team can help customers close an account permanently. For a participation block, the Responsible Participation policy also offers Permanent Account Restriction through account controls.

Choose the action you need

If you can safely sign in, look for the responsible-play controls in your account. The public policy does not publish a deeper menu path. Choose the restriction you intend, or ask support for account closure using the contact link in the official terms.

Keep your blocker and privacy protections

Do not disable your blocker or whitelist the site. If you cannot access it, use a previously verified support contact from your account records. We could not independently read the site's protected email address, so no email recipient is supplied here. Do not send passwords, payment-card details or identity documents in an ordinary message; ask for a secure verification route if needed.

Get confirmation and preserve records

Ask for the effective restriction, its scope and a written case reference. A sent request is not confirmation. Save existing ticket and order confirmations outside the account. Ask about unresolved entries, prizes and credit without delaying urgent protection while a money question is resolved. You do not need to buy another entry to request help.

What happens to existing tickets, prizes and credit?

The terms do not explain their treatment after voluntary closure or restriction. This guide promises neither a refund nor forfeiture. Keep contact details current for unresolved prize matters and ask support for an account-specific answer. Do not assume site credit can be withdrawn as cash or that closing the account settles a separate payment issue.

Storm Competitions operator account block

Suspension and permanent restriction are operator controls

The participation policy also describes a temporary break and Longer-Term Suspension of at least six months. During suspension, entries and marketing stop; a suspension cannot be shortened during its applicable minimum period. Already scheduled messages may take a short time to stop.

These are operator controls, not verified formal gambling self-exclusion or a cross-operator ban. The public material does not establish how access returns after a finite suspension. Ask for the expiry and reopening conditions in writing. A spending limit is a different control from closing the account.

For help without visiting an operator, use urgent help, international support, or the prize-draw spending guide. The spending guide is Great Britain-focused; use international support for other locations.

What this operator block does (and doesn't)

This is the operator's own access restriction for the published term and scope. It is not enrollment in a regulator-run or statutory self-exclusion program.

Do not assume the block deletes account data, stops every message, or covers unrelated companies. Follow the product-specific scope above and request written confirmation.

Need the account closure steps again? ↑

Stop Storm Competitions emails

Stop marketing separately

The privacy policy describes promotional-email unsubscribe links, account preferences and contact requests. Necessary service emails may continue. Specify which channels you want stopped; the suspension policy does not establish a separate marketing guarantee for permanent restriction or closure.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Does closing the account erase every record?

No. The privacy policy describes deactivation or deletion from active databases but permits some records to remain for fraud prevention, investigations and legal obligations. Ask separately what can be erased and what must be retained. This guide does not promise a universal deletion deadline.

Does this close other competition accounts?

No cross-service coverage is verified. Use the platform directory to address other accounts separately, and keep your existing blocker enabled.

If you need to talk to someone