How to Close or Restrict a Splash Sports Account
Documented account closure options, checked Aug 2026. Jump to the steps ↓
At a glance
- Method
- Contact support
- Processing time
- Splash Sports does not publish a closure completion time
- Can it be reopened?
- Ordinary reopening is not published. A timed operator restriction automatically ends when its selected period expires.
- Your balance
- The United States and Canada terms allow balance withdrawal subject to verification and other checks. Ordinary open-entry outcomes are not published.
- Last verified
- Procedure last checked .
Check whether the account uses United States or Canada terms
Splash Sports publishes separate United States terms and Canada terms. The Canadian product excludes Quebec. Use the current live HTML for exact eligibility; an older official summary does not perfectly match it.
This is a Splash Sports account guide, not evidence that a former Jock MKT account shares the same current lifecycle. No alias or cross-account closure is assumed.
Close your Splash Sports account
Ask Splash Sports to close the account
Both current regional terms allow a user to close the account and withdraw the balance, subject to verification and other checks. They publish support@splashsports.com for customer support. For a separate, explicit account-deletion request, both terms direct the user to privacy@splashsports.com. A deletion request may have different retention and verification consequences, so do not treat it as the same action as ordinary closure.
Record the region and open items
If safe, note whether the account uses the United States or Canada terms, then record the available balance, pending withdrawal, open pools or contests, entry fees, prizes, and one non-sensitive account reference. Do not enter another contest or deposit to prepare closure.
Use current official support
Ask to close the Splash Sports account and withdraw the available balance through support@splashsports.com or the current signed-in support route. If the intended action is explicit account deletion, use privacy@splashsports.com and name that request precisely.
Keep an itemized confirmation
Ask for the effective date and outcome of every open entry, fee, prize, withdrawal, and marketing preference. The ordinary-closure terms do not publish one universal result for pending entries.
Splash Sports operator account block
Choose a Splash restriction or an eligible United States state programme
The current responsible-gaming page publishes timed self-restriction choices of three months, six months, one year, or two years. The account is inaccessible during that period and automatically reopens at expiry.
The same page documents formal United States state-level self-exclusion separately. For eligible state accounts, it blocks deposits and contest entries until the state term ends or removal is confirmed. After self-exclusion, upcoming entries are cancelled and entry fees refunded, and the user is removed from marketing. Those outcomes are protection-specific and must not be promised for ordinary closure.
The reviewed policy does not document a Canada-wide programme
Splash's public responsible-gaming page documents state-level self-exclusion for eligible United States accounts. It does not establish a provincial or Canada-wide formal programme. Canadian users can use the operator restriction and ask current support about any additional local protection without assuming the United States programme applies.
What this operator block does (and doesn't)
This is the operator's own access restriction for the published term and scope. It is not enrollment in a regulator-run or statutory self-exclusion program.
Do not assume the block deletes account data, stops every message, or covers unrelated companies. Follow the product-specific scope above and request written confirmation.
Stop Splash Sports emails
Splash Sports says self-excluded users are removed from marketing. For an ordinary preference request, use a current promotional message's unsubscribe control or email privacy@splashsports.com. Necessary account, payment, security, or protection messages may continue.
Unsubscribe Request
Request an end to promotional emails and marketing communications
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your Splash Sports account
- Keep a copy of your sent email for your records
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Does ordinary closure refund open entries?
The reviewed ordinary-closure terms do not say. Cancellation and entry-fee refunds are published for self-exclusion, so obtain an item-specific answer for ordinary closure.
Does a timed Splash restriction stay in place permanently?
No. Splash Sports says the selected three-month through two-year restriction automatically ends at expiry.
Does the Splash state self-exclusion route apply to Canada?
The reviewed responsible-gaming policy does not establish that. It documents formal state-level routes for eligible United States accounts. Canadian users should use the operator restriction or ask current support about local options without assuming a provincial programme exists.
Is Splash Sports available everywhere in the United States and Canada?
No such claim is supportable. Use the current live regional terms for the exact eligibility rules; Canada excludes Quebec.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support