Close Your OG Prediction Markets Account
Documented account closure options, checked Oct 2026. Jump to the steps ↓
At a glance
- Method
- Contact support
- Last verified
- Procedure last checked .
This guide covers OG.com in the United States
This is for existing OG Prediction Markets accounts, not generic Crypto.com App, Exchange, Card or Predict Pro offboarding. OG's U.S. privacy policy identifies OG Markets US, Inc. and separate financial-service providers. A shared brand or login does not prove that one closure ends every relationship.
Keep your existing barriers in place
Do not deposit more or make new trades to complete an account request. If returning to the service feels unsafe, ask support for assistance and use independent help. Do not disable a gambling blocker to follow this guide.
Close your OG Prediction Markets account
Request permanent OG account closure
OG's account-closure article describes closure as permanent: access and transaction-history access cannot be recovered. This is different from erasing retained records or a verified ban on future registration.
Resolve funds and open items with support
OG requires funds to be withdrawn and active trades, futures and orders closed first. Contact support about a balance below the withdrawal minimum, or anything you cannot resolve safely. Ask for help obtaining records you need before access ends; no liquidation or refund outcome is promised here.
Request closure through official chat
Use OG support, also linked from the official legal page. Specify permanent OG account closure. Do not send passwords, recovery codes or full payment details.
Keep confirmation and check the scope
Ask which account relationships have ended and what remains outstanding. Keep the case reference and written confirmation. A sent request is not confirmation of closure; no completion time or support hours were verified.
The NADEX terms linked by OG separately explain that terminating direct market access does not cancel existing obligations. Do not treat closing the app as resolving every open item.
Other OG Prediction Markets support channels: live chat on their website
OG Prediction Markets operator account block
OG's temporary restriction is not permanent closure
The Voluntary Self-Exclusion article describes a temporary trading block across OG's app and website. Request it through in-app support or official chat and retain the chat confirmation.
The account is not paused or closed until all positions and orders are closed and the balance is $0. Ask support what can be done now if these conditions cannot be met; do not assume a request immediately blocks trading.
Reactivation requires support. The documented minimum cooling-off is seven days from the self-exclusion request, not from a later reactivation request. The article does not publish a fixed duration menu or promise an irreversible block. This is not evidence of state-wide or all-platform exclusion.
The security lock has different consequences
OG's One-Button Lock help addresses compromised accounts or lost devices. It says linked OG and Crypto.com accounts using the same email are affected: login, new withdrawals and opening or closing positions are blocked. Pending withdrawals continue; existing positions settle normally.
This security lock is not account closure or self-exclusion. The article directs security-lock assistance through Crypto.com support while the feature is unavailable on OG. Do not assume an OG button exists or choose this as a withdrawal-preserving restriction. Use the official article for that separate security problem; keep the temporary-restriction request above distinct.
What this operator block does (and doesn't)
This is the operator's own access restriction for the published term and scope. It is not enrollment in a regulator-run or statutory self-exclusion program.
Do not assume the block deletes account data, stops every message, or covers unrelated companies. Follow the product-specific scope above and request written confirmation.
Stop OG Prediction Markets emails
Under the OG U.S. privacy policy, use the opt-out link in promotional messages. Service notices may continue. Marketing opt-out does not close an account or restrict trading. Separate senders may require separate requests; no completion deadline is established.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Does closing OG delete all my data?
No. OG's privacy policy describes conditional deletion rights and retention for legal and other permitted purposes. Use its current privacy-request contact, not the account-closure chat as a presumed erasure process. NADEX's separate privacy section in the linked terms provides compliance@nadex.com for privacy questions; California consumer requests can also use that address. Identify which provider holds the records. Neither access closure nor an unsubscribe request guarantees erasure from every provider.
What if I cannot open OG's help website?
Keep your blocker enabled. The public articles were checked through a cloud reader, not a signed-in account; direct reads were intermittently unavailable. The official legal page independently links the support entry point above. No closure email or telephone is asserted here. You can still reach international support or the platform directory without signing into OG.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support