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Cancel DAYMADE Subscription & Close Your Account

Documented account closure options, checked Oct 2026. Jump to the steps ↓

At a glance

Method
Email request
Processing time
Confirm the effective time with support
Last verified
Procedure last checked .

Close your DAYMADE account

Cancel the subscription and request closure separately

Stop recurring payments

If you can safely sign in, use My Account → Manage Subscription → Cancel Subscription, as documented on DAYMADE's help page. Save the cancellation confirmation outside the account. Check each active subscription rather than assuming one cancellation covers everything.

Ask support to close the account

The account controls offer irreversible closure through support. The Responsible Play page lists hello@daymade.co.uk for account and spending questions. Ask explicitly for closure and confirmation that recurring payments have stopped. Do not assume closure automatically cancels a subscription.

Keep protection in place

Keep your gambling blocker enabled. Do not whitelist the site to follow this guide; use the verified email if access is blocked or signing in feels unsafe. A sent request is not confirmation. Do not send passwords, full payment-card details or identity documents in ordinary email; ask for a secure verification route if required.

What happens to paid entries, tokens and prizes?

The FAQ distinguishes cancellation before a weekly payment from cancellation after payment: an already-paid week's entry remains, with no further payment taken. That is the subscription rule, not a verified outcome for permanent account closure.

Closure treatment of existing entries, tokens and unclaimed prizes is unclear. Ask support about each item and preserve existing confirmations. Do not delay urgent protection while a money question is resolved, and do not buy another entry or use tokens to prepare for closure.

The terms normally exclude entry refunds; tokens cannot be cashed out. They give a 28-day prize acceptance and selection deadline from notification. Check any existing notice promptly; do not assume closure pauses its deadline. This guide promises neither a refund nor forfeiture solely because you close the account.

Account Closure Request

Adapt this request to the options the platform currently offers

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject
Account Closure Request - DAYMADE
Email body
Dear DAYMADE Support Team, I am writing to request closure of my account associated with this email address. Please also remove me from marketing and delete personal data that can be erased under the rules that apply to my account. If records must be retained, please explain what is retained and why. Please confirm which actions are available, when they are complete, whether formal self-exclusion is needed to prevent reactivation, and provide a reference number for my records. Please do not ask me to make another deposit or wager. If identity verification is required, send the official secure verification route rather than asking for sensitive documents in an ordinary support message or email. Thank you for your prompt attention to this matter. Best regards, [Your Name]
  • Send from the email address on your DAYMADE account
  • Keep a copy of your sent email for your records

If support does not reply

A cautious follow-up plan and copyable templates

These are suggested follow-up intervals, not a processing-time promise from the platform. Keep the original message and any confirmation number.

  • After 7 days without a reply, consider sending one follow-up.
  • If there is still no response after 14 days, use the platform's official complaint channel or a regulator only where it applies to your account.

Follow-up Email

Second contact attempt after initial request

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject
Follow-up: Account Closure Request - DAYMADE
Email body
Dear DAYMADE Support Team, I previously submitted an account-closure request and have not received a clear resolution. I am following up to ask that you: 1. Confirm receipt of my account-action request 2. Confirm which closure, suspension, and data-deletion actions are available for my account 3. Provide a reference number and the next step Please treat this as a continuation of my original request, not a new one. Best regards, [Your Name]
  • Send from the email address on your DAYMADE account
  • Keep a copy of your sent email for your records

Escalation Email

Follow-up email for unresponsive customer service

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject
Escalation: Unanswered Account Closure Request - DAYMADE
Email body
Dear DAYMADE Management, I have contacted support more than once about account closure without a clear resolution. I am escalating this request. Please confirm its current status, the actions available for my account, and the official complaint route if it cannot be completed. Please keep this request linked to my earlier case and provide a reference number. Best regards, [Your Name]
  • Send from the email address on your DAYMADE account
  • Keep a copy of your sent email for your records

DAYMADE operator account block

Snooze, suspension and closure are different controls

Under the account controls:

  • Snooze: up to four weeks; can end early and entries resume automatically.
  • Suspend: at least six months; entries and marketing stop. Active entries are refunded or cancelled, without a published rule choosing between them.

Request suspension through the account or support. Finite suspension reopening is not explained. These are operator controls, not verified formal gambling self-exclusion or a cross-site ban. Do not treat a short pause as permanent protection. Ask for the duration, scope and confirmation in writing.

For help without visiting an operator, use urgent help, international support, or the Great Britain prize-draw spending guide. Use international support for other locations.

What this operator block does (and doesn't)

This is the operator's own access restriction for the published term and scope. It is not enrollment in a regulator-run or statutory self-exclusion program.

Do not assume the block deletes account data, stops every message, or covers unrelated companies. Follow the product-specific scope above and request written confirmation.

Need the account closure steps again? ↑

Stop DAYMADE emails

Stop marketing separately

The privacy policy provides marketing-message opt-out links and account email preferences. For other channels, ask support to stop them explicitly. Do not mistake unsubscribing from messages for stopping subscription charges. Keep a way to receive necessary correspondence about outstanding payments or prizes.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Does closure delete all personal data?

No. The privacy policy describes a separate, qualified erasure request to lisa@daymade.co.uk. Records may remain for legal, tax, accounting, reporting, complaint or litigation purposes. Ask what can be erased and what must be retained; do not assume account closure erases everything or creates a universal deletion deadline.

What if cancellation fails or I cannot access the account?

Use the verified account-support email above, or the form linked from the official contact page. Explain the action you want and keep a case reference; do not send sensitive documents through social-media messages. If there are other accounts to address, use the platform directory and keep your existing blocker enabled.

If you need to talk to someone