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How to Close a Chalkboard Account

Documented account closure options, checked Jul 2026. Jump to the steps ↓

At a glance

Method
Contact support
Your balance
Chalkboard says closure forfeits continued access to Virtual Coins. Current sources do not publish one outcome for every open entry or the two separate product wallets.
Last verified
Procedure last checked .

Close your Chalkboard account

Request account closure through current support

Record both wallets and any open entries

When doing so will not delay a needed restriction, note the Showdowns wallet, Social Sports Picks wallet, pending withdrawal, and any open entry. Do not deposit, buy coins, or enter another contest to clear a balance.

Open the current support route

Use Profile → Customer Support → Send us a message in the current app. Chalkboard's homepage also publishes live in-app support. Current public page variants do not expose one stable email recipient, so this guide does not pre-address the request. No public phone number or staffed support hours were published in the official sources reviewed.

Request closure and a written balance answer

State that you want the Chalkboard account closed. Ask support to confirm the effective date, the effect on both wallets and any open entry, and whether a separate privacy request is needed.

Keep the confirmation

Save the request, case reference, balance answer, and final confirmation. Chalkboard does not publish an ordinary closure completion time.

Account Termination Request

Request the documented termination action through the official route

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Message text
Hello Chalkboard Support, Please close my Chalkboard account. Registered email or username: [One Non-Sensitive Account Identifier] Please confirm in writing: - the effective closure date and any case reference; - what happens to my Showdowns and Social Sports Picks wallets; - what happens to any pending withdrawal or open entry; and - whether a separate privacy request is required for personal-data deletion. If identity verification is required, please send the current secure route. I will not send a password, one-time code, full payment details, or unrequested identity documents through an ordinary message. Thank you.
  • Use the current official Chalkboard contact route
  • Keep a copy of the request and response for your records

Chalkboard's Terms say closure forfeits continued access to Virtual Coins. The reviewed official sources do not publish one closure result for every open entry or both wallet types. Obtain an account-specific answer when safe, but do not let a balance question delay a restriction needed for immediate safety.

Self-exclude from Chalkboard

Use the in-product Self Exclusion route

Chalkboard's current Responsible Gaming page directs users to:

Profile → Customer Support → Send us a message → Self Exclusion

The page says the selected period cannot be ended early and prevents participation in paid-entry contests. It also says wallet withdrawals remain available during the restriction.

The current source does not clearly establish whether one selection restricts every free-play or sweepstakes mode, both wallets, or every open entry. Read the confirmation screen and ask support to confirm the exact product scope and open-entry treatment before relying on it across both products.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

Need the account closure steps again? ↑

Stop Chalkboard emails

Stop promotional email separately

Chalkboard's current Privacy Policy says to use the unsubscribe control in a promotional email. Operational or account messages may continue. Privacy rights and targeted-ad choices are separate from promotional-email opt-out, account closure, and self-exclusion.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Does closing Chalkboard delete personal data?

No. The Privacy Policy describes a separate deletion request and exceptions for records Chalkboard may retain. Ask the current privacy route what can be deleted and what must be kept; do not describe closure as guaranteed erasure.

What happens to open entries?

The reviewed official sources do not publish one result for every open entry when closure or self-exclusion begins. Record the entry when safe and ask support for a written answer. Do not make another entry to try to resolve it.

Where is Chalkboard available?

Use Chalkboard's current Who Can Play page and the signed-in product for the latest eligibility. Current first-party pages conflict on Illinois, so this guide does not resolve that conflict or present the operator's list as a legal or regulatory determination.

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