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Close a Bounty Competitions Account (Great Britain)

Documented account closure options, checked Oct 2026. Jump to the steps ↓

At a glance

Method
Contact support
Processing time
No closure completion time published
Last verified
Procedure last checked .

Close your Bounty Competitions account

Request account closure through the official contact route

The Player Protection policy, reviewed August 2026, offers permanent closure that cannot be undone, through your account or by messaging the team. The linked contact page provides a web form. No signed-in flow was tested, and no completion time is published.

Keep the records you already have

Keep existing receipts, ticket numbers, draw dates and any prize correspondence. Note any wallet amount if you can do so safely. You do not need to make another purchase, use up credit or watch a draw to prepare a closure request.

Specify permanent account closure

Use the official contact form and state that you want permanent closure rather than a short break. Ask for confirmation when it is effective and for a secure way to complete any identity checks. Do not send passwords, full payment-card details or identity documents in an ordinary email.

Ask about unsettled tickets and money

Ask support to explain what happens to existing entries, wallet credit and pending or unclaimed prizes. Retain its answer and the closure confirmation. A submitted message does not prove the restriction is active. Do not delay urgent protection while resolving a ticket or money question; ask the team to address both.

Wallet credit is not a guaranteed refund

The published competition terms, which still carry a June 2022 revision date, describe wallet funds as non-refundable and usable for entries only. The refund policy generally excludes entry refunds, with exceptions for late entries and cancelled competitions.

The newer protection policy says Bounty settles amounts owed at closure. That does not establish that wallet credit is cash owed to you. The sources do not resolve whether closure preserves or cancels existing tickets or pending prizes. Ask for an account-specific explanation; this guide promises neither a payout nor forfeiture. Do not spend more to recover a balance.

Bounty Competitions operator account block

Compare a break, suspension and closure

The protection policy also describes these options through the account or team:

  • A monthly spending limit can be £0.
  • A 1–4 week break blocks entries and marketing, then automatically reopens.
  • Suspension for six months or longer blocks entries and marketing and cannot be lifted early. Confirm the end date and what happens afterwards.

These are operator account controls, not verified formal gambling self-exclusion or a cross-operator ban. Do not assume a Bounty restriction covers another prize-draw service. Keep additional barriers in place and ask support to confirm the selected action; no activation time is promised here.

Urgent help and international support remain available separately. For a cross-service plan, see how to stop spending on prize draws.

What this operator block does (and doesn't)

This is the operator's own access restriction for the published term and scope. It is not enrollment in a regulator-run or statutory self-exclusion program.

Do not assume the block deletes account data, stops every message, or covers unrelated companies. Follow the product-specific scope above and request written confirmation.

Need the account closure steps again? ↑

Stop Bounty Competitions emails

Stop marketing separately

The privacy policy provides an email unsubscribe link or a contact request. Necessary service messages may continue. The mobile messaging terms also describe SMS opt-out instructions, including an unsubscribe link where available; separate message programmes may need separate opt-outs. Follow the instructions in the actual message rather than sending a text to an unverified number.

Unsubscribing from marketing does not close an account. If messages continue after a restriction, keep an example and ask support to check the relevant channel.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Does closing the account delete all my data?

No complete-erasure guarantee is supported. The privacy policy, updated January 2026, distinguishes removal from active databases from records retained for fraud, investigations, contractual or legal purposes. Ask separately which information can be erased and what must remain. A permanent account restriction and a privacy request are different actions.

Is this the same as a gambling self-exclusion scheme?

No. This page documents Bounty's own controls, not membership of a shared exclusion scheme or a regulator-backed protection. If you have accounts elsewhere, check each service's current procedure in the platform directory.

If you need to talk to someone