How to Self-Exclude from Melbet

Use the signed-in formal self-exclusion control

Check the operator and country before using these steps

This route covers only the melbet.com service operated by Pelican Entertainment B.V. Melbet's current rules prohibit customers in several territories, including the United Kingdom and United States. Its Curaçao licence does not establish that the service or these steps are legal or available where you live. This is an operator procedure, not a national self-exclusion program.

The current Melbet rules distinguish short cooling-off from formal self-exclusion. The formal route is for the Pelican-operated melbet.com service; it is not a government or multi-operator scheme.

Open Activate Self-Exclusion

Choose the exact scope

Select either the listed product categories you want blocked or all Melbet gambling services. Do not assume a category-only choice blocks everything.

Choose the formal period

The current rules list 1, 3, 5, or 10 years, or lifetime. The chosen formal term cannot be shortened or reversed.

Acknowledge, submit, and save the result

Read the displayed terms, submit for activation, and save the selected scope, period, and confirmation. Melbet describes activation as immediate and says the online process takes no more than 15 minutes.

Check balances and open wagers before activation

The reviewed rules do not publish a general balance-withdrawal route during self-exclusion. They describe narrow exceptions for an in-running tournament and an unresolved ante-post wager until conclusion, but do not explain every settlement or access outcome. Ask support about the account-specific result before activating. Do not place another wager to try to unlock funds.

Self-Exclusion Request

Request the exclusion period and scope you want

Send to: support@melbet.com · official source

Subject

Help Applying Melbet Self-Exclusion

Email body

Hello Melbet Account Support, I want to use the formal self-exclusion control for my melbet.com account. Account ID: [Your Account ID] Registered email or phone: [Your Registered Contact] My intended selection is: - Scope: [Selected product categories / All Melbet services] - Period: [1 year / 3 years / 5 years / 10 years / Lifetime] Please confirm where to find the signed-in Activate Self-Exclusion control and explain what will happen to my visible balance, pending withdrawal, in-running tournament, or unresolved ante-post wager before I submit. I understand that the selected formal period cannot be ended early. Please do not treat this message as a request to restore a previously excluded account. [Your Name] [Date]

Open in email app

Send from the email address on your Melbet account
Keep a copy of your sent email for your records

Formal self-exclusion removes the person from promotional marketing. Melbet says it applies the selected restriction across its platforms and domains and checks for duplicate accounts, but the rules do not enumerate every covered domain. Do not treat this as coverage of unrelated operators.

Know the reopening boundary

A finite formal exclusion does not reactivate automatically. After the selected term expires, Melbet's rules require a written restoration request to license@melbet.com. That address is for post-term restoration, not the initial self-exclusion request, and restoration is not guaranteed. A lifetime selection has no ordinary expiry.

For support outside the operator, use the maintained international gambling-support directory.