Formal self-exclusion route
How to Self-Exclude from Lucky Block
Source-checked Lucky Block self-exclusion steps, available periods, official support contact, and questions to settle before confirming. Checked July 24, 2026.
- Request route
- Published periods
- 6 months · 1 year · 2 years · 3 years · 4 years · 5 years
- General support
- help@luckyblock.com
Request a period you knowingly choose
Lucky Block's current responsible-gambling policy lists exclusion periods from six months through five years. It says the chosen period cannot be undone and that opening another account during the exclusion is prohibited.
The current English policy does not publish an activation time or explain balance and pending-wager handling. Some current localized terms describe timing or duration differently, so this guide does not turn those market-specific statements into a universal rule. Ask support to confirm the exact start and end for your account before relying on the restriction. Do not place another wager to clear a balance or promotion.
Self-Exclusion Request
Request the exclusion period and scope you want
Send to: help@luckyblock.com · official source
- Send from the email address on your Lucky Block account
- Keep a copy of your sent email for your records
Save the sent request and written confirmation. Add a device or payment block while waiting if another barrier would help.
Source: Lucky Block responsible-gambling information
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support