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Formal self-exclusion route

How to Self-Exclude from Eurobet in Italy

Current Eurobet Italy self-exclusion steps, periods, published scope conflict, balance access, and reopening boundaries. Checked July 24, 2026.

Request route
Area personale → Gioco Responsabile → Autoesclusione
Published periods
7 days · 30 days · 60 days · 90 days · 270 days · Indefinite
General support
servizioclienti@eurobet.it
This guide covers the documented Eurobet route. Read the scope below: an operator-only, game-category, and regulator-run exclusion can have different coverage. It does not claim account-data deletion or a balance outcome unless the cited source states one.

Choose the scope before confirming

Eurobet's current self-exclusion guide first describes a choice between a restriction limited to Eurobet and a transversal national restriction across Italian licensed remote gambling, plus total or game-category scope. The same current page later says every exclusion is entered in the national RUA and blocks all legal platforms. Those statements conflict. Do not infer effective coverage from the label alone.

Open the responsible-gambling controls

Sign in and use Area personale → Gioco Responsabile → Autoesclusione.

Review the published scope before continuing

The control is described as offering Eurobet-only and transversal options, but Eurobet's page conflicts about their effective coverage. Read the confirmation screen and pause for support if it does not state clearly whether the restriction is operator-only or national.

Choose total or category scope and a period

The current Eurobet guide lists 7, 30, 60, 90, or 270 days, or an indefinite period. Confirm which games the selected control covers.

Save the confirmation

Eurobet describes activation as immediate. Save the selected scope, categories, period, and confirmation time before leaving the page.

Temporary self-exclusion cannot be ended early and access returns when the selected period ends. For an indefinite exclusion, Eurobet says a revocation request is available only after at least nine months and restoration takes at least seven more days after the request is received.

Eurobet says a withdrawable balance remains accessible during exclusion. Total exclusion also stops bonus and promotional communications, although messages already queued can take up to 48 hours to stop. Category-only exclusion has a narrower marketing effect.

Resolve the published scope conflict

Eurobet's current self-exclusion page describes February 2026 operator and category choices, then later says every exclusion is entered in RUA and blocks all legal platforms. An older FAQ also presents a narrower period list and describes every exclusion as national. Current ADM guidance distinguishes operator-specific and transversal scope. Rely on the exact scope shown on the current confirmation screen. If it is unclear, stop and ask Eurobet support before confirming.

For non-operator support in Italy, use the maintained Italy gambling-support entry.

Source: Eurobet responsible-gambling information

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