How to Delete Your Singapore Turf Club Account
Complete step-by-step guide to permanently close your Singapore Turf Club gambling account.
Quick Overview
5-10 business days
form
Jan 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your Singapore Turf Club Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Step 1: Send This Email
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: contactus@turfclub.com.sg
Instructions:
- Copy the email content above
- Send from the email address associated with your Singapore Turf Club account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Government-Regulated Platform
Singapore Turf Club is one of only two government-approved gambling operators in Singapore (alongside Singapore Pools), operating under strict regulatory oversight from the Ministry of Home Affairs. Since January 2019, all horse racing betting operations have been transferred to Singapore Pools, providing strong consumer protections and clear account management procedures.
Important Update: Betting Operations Transferred
As of January 7, 2019, all horse racing betting operations (including iTote accounts) are now managed by Singapore Pools. If you have a betting account, you will need to work with Singapore Pools for account closure or self-exclusion requests.
Step 1: Prepare Your Account
Before requesting account deletion, complete these steps:
- Withdraw all funds - Ensure your Singapore Pools Account (Horse Racing) balance is zero
- Settle all bets - Wait for any pending wagers to be resolved
- Save records - Download your betting history and transaction records for tax purposes
- Note your account details - Have your account number, registered NRIC/FIN, and contact details ready
Step 2: Request Account Deletion
Option A: Submit Form AR 3A (Recommended)
Singapore Pools provides an official account closure form:
- Download Form AR 3A (Request for Closing of Singapore Pools Account - Horse Racing) from the Singapore Pools website
- Complete all required fields including your account number and personal details
- Sign the form and submit via:
- In person: Any Singapore Pools branch or Horse Racing Centre
- Mail: Singapore Pools Private Limited, 210 Middle Road, Singapore 188994
- Email: Scan and send to customer service
Option B: Contact Singapore Pools Customer Service
Phone: 6786 6688 Hours: Mon-Sun, 8am-10pm SGT
Use this script:
"I would like to permanently close my Singapore Pools Account (Horse Racing). This is not a temporary self-exclusion request. I have withdrawn all funds and want the account fully terminated."
Self-Exclusion via NCPG (Alternative)
If you need immediate protection from gambling, apply for self-exclusion through the National Council on Problem Gambling:
- Visit www.ncpg.org.sg
- Log in with your Singpass
- Apply for Online Betting Self-Exclusion
- Select Singapore Pools betting services
- Confirm your application
Self-Exclusion Details
- Takes immediate effect upon submission
- Minimum duration: 1 year before you can apply to revoke
- Must be 21 years or older to apply
- Covers all Singapore Pools online betting services
- Free to apply
Expected Timeline
| Step | Timeframe | |------|-----------| | Form submission | 1 day | | Processing | 5-10 business days | | Confirmation | Within 14 days |
You will receive written confirmation once your account has been closed.
Support Contact
For Betting Account Matters (Singapore Pools)
Phone: 6786 6688 Hours: 8am-10pm daily
For Club Membership/General Enquiries (Singapore Turf Club)
Phone: +65 6879 1000 Email: contactus@turfclub.com.sg Address: 1 Turf Club Avenue, Singapore 738078
For Self-Exclusion (NCPG)
Helpline: 1800-6-668-668 (8am-11pm daily) Application Assistance: 6354 8154 Website: www.ncpg.org.sg
Need Help Right Now?
If you're struggling with gambling, help is available:
Singapore Resources:
- NCPG Helpline: 1800-6-668-668 (8am-11pm daily)
- NCPG Webchat: www.ncpg.org.sg
- In person: 510 Thomson Road #05-01, Singapore
International Resources (if outside Singapore):
- US National Problem Gambling Helpline: 1-800-522-4700
- Crisis Line (US): Call or text 988
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