⚠️ Account Verification Issues

PokerStars global has a 2.4/5 Trustpilot rating with frequent account freezing issues. Withdraw all funds first - verification problems may lock your account for weeks.

Step 1: Withdraw All Funds Immediately

Critical: Process all withdrawals before deletion:

Withdraw entire account balance to bank/PayPal
Download all hand histories and tournament records
Save tax documents (Form 1042-S if applicable)
Cancel any pending deposits or bonuses
Important: Document balances with screenshots

Account Freezing Risk

Users report sudden account freezes during verification. Global PokerStars freezes accounts "without explanation" - withdraw everything first.

Step 2: Email Deletion Request

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@pokerstarspa.com

Subject:

Account Deletion Request - PokerStars PA/NJ

Email Body:

I am requesting the permanent deletion of my PokerStars PA/NJ account. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - State: [PA or NJ] I have withdrawn all funds and saved necessary records. This is an irreversible decision under US data protection regulations. Please confirm deletion within 7 business days and provide written confirmation. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your PokerStars PA/NJ account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Or call: 1-877-706-6789

Expected Timeline

Initial Request:30-45 minutes to send

Identity Verification:3-7 business days

Internal Review:5-10 business days

Final Deletion:2-3 weeks total

Verification Delays Expected

Based on user reports, PokerStars may request multiple verification documents and create processing delays. Persistence required.

Support Contact

Email: support@pokerstarspa.com
Phone: 1-877-706-6789
Live Chat: Available 24/7 (mixed quality)
Response Time: 3-7 business days

Crisis Resources

Call 1-800-522-4700 - National Problem Gambling Helpline
Crisis Text Line: Text HOME to 741741

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

National Problem Gambling Helpline

1-800-522-4700

Crisis Text Line

Text HOME to 741741

Gamblers Anonymous

How to Delete Your PokerStars PA/NJ Account

Quick Overview

Quick Action: Delete Your PokerStars PA/NJ Account

⚠️ Account Verification Issues

Step 1: Withdraw All Funds Immediately

Account Freezing Risk

Step 2: Email Deletion Request

Account Deletion Email

Expected Timeline

Expected Timeline

Verification Delays Expected

Support Contact

Crisis Resources

Need Help Right Now?

Need Help Right Now?

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