How to Delete Your Fortune Coins Account
Complete step-by-step guide to permanently close your Fortune Coins gambling account.
Quick Overview
30-45 minutes
Dec 2024
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your Fortune Coins Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
⚠️ VGW Holdings Network Platform
Fortune Coins is owned by VGW Holdings (same company as Chumba Casino, LuckyLand Slots). Redeem Fortune Coins first - they have real cash value. Network deletion required.
Step 1: Redeem Fortune Coins First
Critical: Cash out before deletion:
- Log into your account
- Go to redemption section
- Redeem all Fortune Coins for cash
- Wait for processing (3-5 business days)
- Gold Coins have no value and will be lost
Step 2: Send VGW Network Deletion Request
Must specify entire VGW network:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@fortunecoins.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Fortune Coins account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Expect VGW Retention Tactics
Common VGW responses:
- "We value your feedback - what can we improve?"
- "As a valued player, we'd like to offer exclusive bonuses"
- "Would you prefer a short break instead?"
- "Let us transfer you to our VIP team"
Your firm response:
"I require immediate account deletion as requested. I am not interested in bonuses, breaks, or alternatives. Please confirm deletion completion within 24 hours."
Step 4: Follow Up on VGW Network Removal
If they only confirm Fortune Coins deletion:
Follow-up Email
Second contact attempt after initial request
Send to: support@fortunecoins.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Fortune Coins account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Timeline
- Initial response: 24-48 hours
- Retention attempts: 1-3 days
- Processing: 3-7 business days
- VGW network cleanup: Additional 7-14 days
Support Contact
Email: support@fortunecoins.com
Response Time: Usually 24-48 hours
Network: VGW Holdings (Malta licensed)
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
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