⚠️ VGW Holdings Network Platform

Fortune Coins is owned by VGW Holdings (same company as Chumba Casino, LuckyLand Slots). Redeem Fortune Coins first - they have real cash value. Network deletion required.

Step 1: Redeem Fortune Coins First

Critical: Cash out before deletion:

Log into your account
Go to redemption section
Redeem all Fortune Coins for cash
Wait for processing (3-5 business days)
Gold Coins have no value and will be lost

Step 2: Send VGW Network Deletion Request

Must specify entire VGW network:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@fortunecoins.com

Subject:

Account Deletion Request - Fortune Coins - VGW Network

Email Body:

I am requesting permanent deletion of my Fortune Coins account and removal from all VGW Holdings marketing lists. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] IMPORTANT: This is a request for PERMANENT DELETION, not: - Self-exclusion - Cooling off period - Account suspension - Temporary break Additional Requirements: - Remove my data from ALL VGW Holdings platforms (Chumba Casino, LuckyLand Slots, Global Poker) - Opt me out of ALL marketing communications across VGW network - Do not offer bonuses, VIP upgrades, or alternative solutions - Provide written confirmation of account deletion I have redeemed all available Fortune Coins. I understand this action is irreversible. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your Fortune Coins account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Expect VGW Retention Tactics

Common VGW responses:

"We value your feedback - what can we improve?"
"As a valued player, we'd like to offer exclusive bonuses"
"Would you prefer a short break instead?"
"Let us transfer you to our VIP team"

Your firm response:

"I require immediate account deletion as requested. I am not interested in bonuses, breaks, or alternatives. Please confirm deletion completion within 24 hours."

Step 4: Follow Up on VGW Network Removal

If they only confirm Fortune Coins deletion:

Follow-up Email

Second contact attempt after initial request

Send to: support@fortunecoins.com

Subject:

FOLLOW-UP: VGW Network Deletion Confirmation Required

Email Body:

I received confirmation of Fortune Coins account deletion but need clarification: 1. Has my data been removed from ALL VGW Holdings platforms? 2. Am I opted out of marketing from Chumba Casino, LuckyLand Slots, and Global Poker? 3. Is my personal information deleted from the entire VGW database? If the answer to any question is NO, please complete full VGW network deletion immediately. Confirmation of complete VGW network removal required. [Your Name]

Instructions:

Copy the email content above
Send from the email address associated with your Fortune Coins account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Timeline

Initial response: 24-48 hours
Retention attempts: 1-3 days
Processing: 3-7 business days
VGW network cleanup: Additional 7-14 days

Support Contact

Email: support@fortunecoins.com
Response Time: Usually 24-48 hours
Network: VGW Holdings (Malta licensed)

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your Fortune Coins Account

Quick Overview

Quick Action: Delete Your Fortune Coins Account