Critical Customer Service Issues

BetMGM has severe customer service problems with a 1.2/5 Trustpilot rating. Users report account suspensions after wins, verification delays, withdrawal blocks, and unresponsive support. Expect significant challenges during account deletion.

Prepare for Difficulties

Withdraw ALL funds before requesting deletion (accounts often suspended after wins)
Save complete transaction history and game records
Screenshot account status and balance
Document all interactions with customer service

Use Multiple Contact Methods

BetMGM support is notoriously unresponsive - use live chat, phone, and email simultaneously.

Be Persistent and Document

Expect multiple attempts, delays, and potential account suspension. Keep detailed records.

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@betmgmpoker.com

Subject:

URGENT: Account Deletion Request - BetMGM Poker [Account #]

Email Body:

I am requesting the immediate and permanent deletion of my BetMGM Poker account. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - State: [Your State] - Account Number: [If available] I have withdrawn all funds and understand this is an irreversible action. Due to BetMGM's documented history of customer service issues and account suspension problems, I am simultaneously contacting multiple channels and documenting this request. Please process this deletion within 7 business days and confirm completion. Failure to respond will result in escalation to state gaming authorities. Thank you. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your BetMGM Poker account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Difficulty: 7/10(Very Difficult)

Expected Timeline

Multi-channel Contact:30 minutes

Initial Response (if any):1-7 days

Verification Challenges:1-4 weeks

Final Processing:Variable - often requires escalation

How to Delete Your BetMGM Poker Account

Quick Overview

Quick Action: Delete Your BetMGM Poker Account

Critical Customer Service Issues

Prepare for Difficulties

Use Multiple Contact Methods

Be Persistent and Document

Account Deletion Email

Expected Timeline

Support Contact

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